Our Services

Consulting Services

Our consulting services are simple. We focus exclusively on working with our customers and partners to implement and expand the reach of CrossVista’s offerings.

CrossVista has implemented hundreds of successful BPM, Integration, and SOA projects. As a result, our consultants have a broad range of experience across multiple industries (Finance, Medical Products, Retail, etc) and across multiple core technologies (SAP, Oracle, etc). This broad experience coupled with our ability to successfully guide and support your organization through the architecture, implementation, and management of your projects is what sets us apart.

For customers and partners interested in building additional adapters for CrossVista SmartBranch, we’ll work with you collaboratively to implement your adapter and then help you support it.

We’ll make your complex projects easy.

Training Services

CrossVista training classes are included at no additional charge to customers who have already purchased a subscription to CrossVista’s software.

CrossVista’s role-based training offerings are structured to make it easy for our customers to learn how best to implement CrossVista’s software. Our classes are hosted using web conferencing technologies with live instructors so there is no need for customers to travel to a training facility or pay for an instructor to fly onsite.

Any member of a customer company can attend any training class. If there is a scheduling conflict and an attendee needs to leave a class early, then they’re welcome to come back another time for a refresher at no charge. This flexibility makes it easy for customers to attend whenever is convenient for them and get the most out of their time working with us.

Customer Support Services

CrossVista Customer Support is included with every annual subscription. Support plays an important role in any organization but it is especially important at CrossVista. CrossVista’s subscription-based pricing model requires that we continuously earn your business. CrossVista Support is available 24 hours a day, 7-days a week via a customer helpdesk where support tickets can be monitored by anyone with a helpdesk account. When there is a problem, we’re there to work it through to resolution as soon as possible.